CASPIAN DELIVERS CARRIER-CLASS SUPPORT SERVICES ON
THE JUNIPER AND EXTREME NETWORKS PLATFORM TO MTN
CAMEROON IN PARTNERSHIP WITH ERICSSON CAMEROON
November 15, 2006 - Lagos, Nigeria: Caspian Services Ltd, a leading Systems Integrator and provider of carrier-class/enterprise network
support services recently assisted MTN Cameroon (MTNC) in correcting a
few problems on their Juniper equipment based carrier network.
MTNC is part of the MTN Group and provides mobile telephony services to
over 54% of the mobile market in Cameroon which represents over one
MTN Cameroon has invested heavily in Juniper carrier-class routers and
Extreme Networks carrier-class switches in order to deliver superior
mobile telephony and value added services to its subscribers spread
across Cameroon. These routers, mostly Juniper M7i, are distributed
across MTNC switch locations.
Two Juniper M7i routers, each in a different site and each interfacing with
an Extreme Summit Layer-3 switch in a redundant configuration, suddenly
malfunctioned and stopped conveying mobile traffic. Expectedly, this
sudden downtime could translate into revenue loss for MTN should the
redundant routers also malfunction. On escalating to Ericsson, they in turn
immediately contacted Caspian Services to seek urgent support from
Caspian’s pool of Juniper and Extreme Networks certified engineers.
The Solution and Result.
As is customary with Caspian’s support operations, an engineer was
immediately deployed to Cameroon and after systematic troubleshooting,
replacement of Routing Engine Board (RE), E1 Physical Interface Card
(PIC) and reconfiguration, both routers were restored to normal
operations to the delight of all stakeholders (Caspian, Ericsson and most
According to Linda Eyambe, Ericsson Cameroon Sales Manager (Services), “Caspian’s response was timely, approach was systematic, and solution
delivery was also speedy and very satisfactory. We are indeed delighted to
have partnered with Caspian Services.”
About Caspian Services Ltd
Caspian Services is delighted to have been able to
i. assist MTNC in rectifying problems within such a critical portion
of their network and in a speedy manner
ii. assist Ericsson in fulfilling their support obligations to MTNC.
Caspian Services is a leading partner of Juniper Networks and Extreme
Networks in Nigeria and West Africa and remains committed to providing
cutting edge integration and support services to telcos and enterprises.